Frequently Asked Questions
Everything you need to know about your Manhattan Products experience.
What kind of warranty comes with Manhattan Products electronics?
All our electronic devices come with a standard 12-month manufacturer warranty that covers technical defects and hardware malfunctions under normal use.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days. We also offer expedited shipping options at checkout which can deliver your products within 1-2 business days.
What is your return policy for opened electronics?
We offer a 30-day return window. If the product is opened, it must be returned in its original packaging with all accessories included. A small restocking fee may apply to opened items.
Do you provide technical support for device setup?
Yes, we offer complimentary remote technical support. You can contact our expert team via live chat or email for assistance with installation, configuration, or troubleshooting.
Are your products compatible with international voltage standards?
Most of our portable electronics are dual-voltage (110V-240V). However, we recommend checking the specific product specifications page or contacting us before purchasing for international use.
Which payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout process.